Refund policy

Refund Policy

Last updated: September 2026

Thank you for shopping at Zylopure.store. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • Accompanied by the receipt or proof of purchase

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Non-Refundable Items

The following items are non-refundable:

  • Downloadable software or digital products
  • Gift cards
  • Items on sale or marked as final sale

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions about our Refund Policy, please contact us at: support@Zylopure.store