Refund policy
Refund Policy
Last updated: September 2026
Thank you for shopping at Zylopure.store. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by the receipt or proof of purchase
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non-Refundable Items
The following items are non-refundable:
- Downloadable software or digital products
- Gift cards
- Items on sale or marked as final sale
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Refund Policy, please contact us at: support@Zylopure.store